6 Timely Ways to Boost Customer Interaction with Chatbots on Your Business Website

Cheerful black woman showing a blank speech bubble

If you’ve ever thought about purchasing anything online, chances are you’ve talked to a chatbot. Chatbots are computer programs designed to simulate human conversation through text or voice interactions. They use artificial intelligence (AI) and language skills to understand and answer what people ask them. More and more businesses are using chatbots because they can […]